Refund & Cancellation Policy

1. If you cancel

Refunds are based on when we receive your written cancellation, counted in calendar days before the first day of the workshop.

2. How to cancel

Email contactus@triadic-enneagram.com with your name and the workshop dates. Your cancellation takes effect on the date we receive it, and we will confirm by reply. Cancellations cannot be made by phone or text.

3. Transferring your seat

You may give your seat to someone else at any time before the workshop begins. Email us the new participant’s name and email address; they will receive the workbook and preparation notes and agree to these terms. Any payment between you and the new participant is your own arrangement.

4. Workshop credits

Credits apply to any Triadic Enneagram Experiential Workshop starting within 12 months of your cancellation. They are issued to the original registrant and cannot be exchanged for cash.

5. If we cancel or reschedule

If we cancel or reschedule a workshop for any reason, you may choose a full refund of your registration fee or a transfer to the new dates. We are not responsible for travel, lodging, or other costs you incur, so we recommend refundable bookings or travel insurance.

Minimum enrollment. If fewer than 6 participants have registered, we may reschedule or cancel the workshop with at least 30 days’ notice, with the same choice of a full refund or a transfer.

6. Partial attendance

The workshop is an experiential and educational program, not therapy or medical treatment. No refunds or credits are given for sessions missed or for leaving the workshop early.

7. Emergencies

We understand that life happens. In the case of a serious medical or family emergency, please contact us — we may, at our discretion, offer a credit or other accommodation beyond this policy.

8. How refunds are paid

Approved refunds are returned to your original payment method within 10 business days of confirmation. Depending on your bank, it may take several more days to appear on your statement.

9. Facilitator Training deposit

Facilitator Training tuition is $2,950. The $995 deposit that confirms your place is non-refundable and is applied toward your tuition. If we cancel the training, your deposit is refunded in full.

Early-enrollment savings. If you enroll within 90 days of completing your participant workshop, your tuition is $2,700. The deposit remains $995, and the $250 savings is taken off your remaining balance.

Balance due. The remaining tuition ($1,955, or $1,705 with early-enrollment savings) is due 30 days before training begins. If you enroll within 30 days of the start date, full tuition is due at enrollment.

If you withdraw. Withdraw 30 or more days before training and any balance you have paid is refunded in full; the deposit is kept. Withdraw fewer than 30 days before and tuition is not refunded, but you may transfer once, at no charge, to the next training cohort within 12 months.

Minimum enrollment. Facilitator Training runs with 6 to 24 participants. If fewer than 6 have enrolled, we may reschedule or cancel with at least 30 days’ notice, and you may choose a full refund of your deposit or a transfer to the new dates.

10. Private consulting sessions

For Focus Zone and Relational Triads sessions: cancel more than 7 days before your session for a full refund. Within 7 days of your session, fees are not refunded, but you may reschedule to a new date.